How Long Do You Have to Wait to Get Comcast New Customer Prices Again

How to Negotiate a Lower Comcast Xfinity Bill

Last updated: January 9, 2022

Comcast, or "Xfinity" as they like to call themselves these days, had thrown me for a fleck of a loop lately. The live-conversation method had always worked for me in getting discounts and promotions on Comcast services, but lately they've been sticklers.

I had written a very old postal service on Become Rich Slowly in the by that highlighted how to cut your Comcast pecker – and gave the bodily chat transcript that cut my price by 33%. That post is outdated, and few have had much luck with their live conversation team in recent years. Possibly Comcast management read that post and decided to "toughen upwards" the alive chat team?

Sure, I could get rid of cable completely. But, I love live sports and detect plenty educational value in other programming. And stacking streaming packages can cost simply equally much, if not more than, than cablevision Television receiver these days. So, I decided to go back to my old method of getting a Comcast discount – a good ole' fashion negotiation by telephone.

Before I go into the negotiation and what the result was, I'll commencement highlight what my bundle and price was (mail service 2-year contract expiring):

1. Digital Basic Cablevision with Hard disk drive DVR: $90/calendar month (full price)
2. Smash Cable Net (300 Mbps): $40/month (discounted)

Total cost: $130 per month (+ another $25 or so for other related fees).

Note: Comcast ofttimes changes their speeds and packet pricing, and so research what the current offerings are in your expanse, and substitute in the script. Information technology's the technique that works, not the pricing specifics.

How to Cut your Comcast Neb: Footstep-by-Step Phone Script

I'll now walk you step-by-stride how I was able to get that downwards to $xc per month.

ane. I picked up the phone and called Xfinity customer service number @: ane-800-934-6489 (1-800-XFINITY).

2. I state ("disconnect service") when prompted by the automated voice prompts.

This should get you connected to an Xfinity loyalty or retentiveness specialist, who have a piddling more ability to offer discounts than other customer service reps.

3. I pb my negotiation with the competition.

Comcast fears losing customers to AT&T U-Verse, who is offering up some great discounted packages to new customers.

My discussion was near identical to this – and this Comcast script has reportedly worked well for hundreds of readers:

• Me: I'd like to discontinue my service.
• Comcast Rep: OK, may I enquire why?
• Me: Because I need to lower my bill and AT&T U-Verse is now available in my neighborhood and has some great offers for me, including fiber net and cable for under $90.
• Comcast Rep: OK. Well AT&T doesn't offering as many Hd channels, just I can look to see what kind of packet we may be able to offer you.
• Me: OK, I'll hear you out.
• Comcast Rep: OK, so we have a new offer where you can give y'all the aforementioned price as a new customer, with a 2-year contract: $79.99 for Boom 250 Mbps and Starter cable with 140 channels. There is too a $x/month DVR fee.
• Me: Are you able to cut the DVR fee?
• Comcast Rep: Now you lot can cut the Xfinity Hard disk drive DVR and set meridian box fee, but you demand to stay under twenty hours of programming recorded. If you don't want a DVR, in that location is a $7.fifty/month set-top box fee per device (notation: now $8.l for the outset device), but you tin can get rid of that past using a Roku with the Xfinity Stream app, Amazon Fire, or certain smart TVs. You can as well sign up for eco-nib and get a discount at that place. Afterwards all of that, your price would exist $93 with a two-yr contract.
• Me: Are yous certain you don't have any cheaper packages?
• Comcast Rep: Yep.
• Me: OK, delight make the switch.
• Comcast Rep: OK, should we add on Xfinity Voice too?
• Me: No cheers (I have Ooma digital telephone service, and information technology'southward free).

Score another one versus Comcast'due south dreaded customer service.

four. I Saved 34%!

I was able to cut $47 (34%) off my cablevision/cyberspace bundle, while getting the same channels and same cyberspace speeds. Over ii years, this volition relieve me $1,128, and then I will negotiate a new ii-yr contract again, or switch to U-Verse.

five. Stay Congenial

I want to signal out that I was friendly, yet confident with the service rep. It may sound cliche, but care for others equally you would want to exist treated and you lot will become amend results. Act like a jerk, and you'll strike out.

Note: I also previously got rid of the Comcast modem fee by purchasing my own modem and router – saving me another $14 per month (aye, Comcast has recently raised their modem rental price). This is something you 100% must practice likewise.

I would recommend replacing your Xfinity xFi modem by pairing a Motorola MB8611 modem and TP-Link AX1800 router if I were ownership today (see the articles linked to just higher up for a full listing of expert modem/router options). This setup offers the same speeds and pays for itself in simply over a year (saving $168 per year), and and then it'south costless for as long as they live!

I've also written more broadly on how to go rid of your ISP modem rental fee (if you're non a Comcast client).

Cut your Comcast Xfinity Pecker Discussion:

• What did your Comcast negotiation look similar? How much did you save and how did you get information technology?
• Comcast CSR's: At present is your chance to tell all! How can customers get the best deals and how does Comcast set these policies (retention specialist tin negotiate/others cannot). Please share! (you'll remain bearding, of course)

Related Posts:

• Comcast Internet Essentials
• Xfinity Mobile Review
• How to Opt Out of Comcast Using your Modem equally a Public WiFi Hotspot

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Source: https://20somethingfinance.com/how-to-lower-your-comcast-bill-price/

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